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Investra Legal Centre

Transparency &Legal Compliance

All legal documents governing the use of Investra platforms. Official, binding terms for Investra International Ltd and all Master Franchise entities.

Platform Terms

Doc 07SaaSPlatform Terms of ServiceService-level terms for the Investra software platform, covering availability, support, maintenance and API usage for registered users and partners.

Doc 04EU LawImpressumLegal disclosure of the operator of the Investra platform as required by EU e-commerce and media law.

Doc 05WCAG 2.1Accessibility StatementOur commitment to digital accessibility, current conformance status with WCAG 2.1 AA and how to report accessibility barriers.

Privacy & Data

Doc 03ePrivacyCookie PolicyThe cookies and similar technologies used on the Investra platform, their purposes and durations, and how to manage your consent.

Doc 06GDPR Art.28Data Processing AgreementStandard data processing terms under Article 28 GDPR for partners on whose behalf Investra processes personal data.

Business & Commercial

Doc 09B2CBooking TermsTerms applying to property viewings, reservations and bookings made through the Investra platform by consumers.

Doc 10B2BPartner PolicyRules for developers, agents and service partners listing properties or offering services through the Investra platform.

Regulatory Compliance

Doc 12FCAInvestment DisclaimerImportant notices about investment risk, the informational nature of platform content and the absence of regulated investment advice.

Doc 15FATFAML/KYC PolicyInvestra's anti-money-laundering and know-your-customer framework, including verification, monitoring, reporting and record-keeping standards.

Doc 21TRNC LawTRNC Property Acquisition NoticeKey legal particularities of buying property in the TRNC: purchase permits, title deed categories, contract registration and transaction costs.

Consumer Rights

Doc 20ADRComplaints & Dispute PolicyHow to raise a complaint about Investra services, our handling timelines and the alternative dispute resolution options available.

Doc FEU CRDCancellation & Refund PolicyWithdrawal rights, cancellation procedures and refund timelines for services booked through the Investra platform.

Doc 22SI LawSlovenia Real Estate Consumer NoticeConsumer-relevant rules for residential property transactions in Slovenia: brokerage limits, mandatory disclosures, notarisation and costs.

Doc 23RS LawSerbia Real Estate Consumer NoticeConsumer-relevant rules for residential property transactions in Serbia: registered brokerage, cadastre due diligence, notarial solemnisation, taxes and payment rules.